Privacy Policy
Who we are
BSI Transport Ltd is a family-run transport and logistics company based in Northamptonshire, providing transport, haulage and distribution services throughout the UK and Europe.
Our website is bsitransport.com.
BSI Transport Ltd
Milton Trading Estate
Gayton Road
Milton Malsor
Northampton
Northamptonshire
NN7 3AB
Telephone: 01604 859560
Email: info@bsitransport.com
Information we collect
We may collect personal information when you contact us, request a quotation, make an enquiry or otherwise communicate with BSI Transport.
This may include your:
- Name and company name
- Email address
- Telephone number
- Collection and delivery information
- Details provided as part of a transport or quotation enquiry
- Correspondence with us
- Technical information generated when you use our website, such as your IP address, browser and device information
Where BSI provides transport services, we may also process information necessary to arrange, manage and confirm collections and deliveries.
How we use your information
We use personal information where necessary to operate our business and provide our services. This may include responding to enquiries and quotation requests, arranging collections and deliveries, communicating about consignments, providing proof of delivery, managing customer and supplier relationships, maintaining business records, improving our website and services, and meeting our legal and regulatory obligations.
BSI’s existing services include digital proof-of-delivery systems capable of making delivery confirmations available online and sending them to customers.
Our lawful basis for processing
Under UK data protection law, we will only process personal information where we have a lawful basis to do so.
Depending on the circumstances, this may be because processing is necessary to perform a contract or take steps at your request before entering into a contract; because we have a legitimate business interest in providing and improving our services; because we need to comply with a legal obligation; or because you have given us your consent.
Where we rely on consent, you may withdraw it at any time.
Sharing your information
We do not sell your personal information.
Where necessary to provide our services, information may be shared with trusted organisations involved in fulfilling a transport or logistics service, such as transport partners, pallet-network partners, IT and technology providers, professional advisers or other service providers acting on our behalf.
BSI is a member of the United Pallet Network (UPN), through which palletised deliveries are handled by a network of member depots across the UK, Ireland and Europe.
We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.
Cookies
Our website may use cookies and similar technologies to enable essential website functionality and, where applicable, understand how visitors use the site.
Some cookies are necessary for the website to function correctly. Other non-essential cookies, such as analytics or marketing cookies, should only be used in accordance with applicable consent requirements.
You can control cookies through your browser settings and, where provided, our website’s cookie controls.
Third-party and embedded content
Our website may contain links to, or content provided by, third-party websites and services. These third parties may collect information about you in accordance with their own privacy policies.
We are not responsible for the privacy practices of third-party websites.
How long we keep your information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing our services and meeting applicable legal, accounting and regulatory requirements.
Retention periods may vary depending on the type of information and our relationship with you.
Keeping your information secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Your data protection rights
Under UK data protection law, depending on the circumstances, you may have the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to erase your personal information
- Ask us to restrict the way we process your information
- Object to certain types of processing
- Request the transfer of your information where applicable
- Withdraw consent where processing is based on consent
If you would like to exercise any of these rights, please contact BSI Transport using the details below.
You also have the right to make a complaint to the Information Commissioner’s Office (ICO) if you are concerned about how your personal information has been handled.
Contact us
If you have any questions about this Privacy Policy or how BSI Transport handles your personal information, please contact:
BSI Transport Ltd
Milton Trading Estate
Gayton Road
Milton Malsor
Northampton
Northamptonshire
NN7 3AB
Telephone: 01604 859560
Email: info@bsitransport.com
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal obligations. Any updated version will be published on this page.